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Need to reach us? We strive to answer all email inquiries within 4 hours during normal business hours.
Please use the contact form below to send us an inquiry.
Free USA Shipping
We offer Free Ground Shipping on all Electric Bikes for US orders over $99. We ship most orders in 24-48 Hours. Delivery time varies 3-5 days.
1 Year Warranty
Our electric bikes are designed and built to last a lifetime. However, If there's a problem, we'll make it right with our industry leading 1 Year Limited Warranty.
The Supply Guarantee
We love using our EBYKE® electric bikes around town – and we think you will too. If you're not a fan, you can return your order within 30 days for a refund.